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Fraud & Risk

Why Do You Need Protection From Fraudulent Chargebacks?

Chargeback is costly and drains revenue while putting your merchant account at risk. It costs good amount of time, money and on top, relationship with payment processor. And high ratio of chargeback means it will be difficult to obtain a merchant account in the future.

Why Do You Need Protection From Fraudulent Chargebacks?

Chargeback is costly and drains revenue while putting your merchant account at risk. It costs good amount of time, money and on top, relationship with payment processor. And high ratio of chargeback means it will be difficult to obtain a merchant account in the future.

We have been merchants ourselves and we understand the difficulty to deal with chargeback and fraudulent transactions. So, we are around to handle each of your chargebacks.

We will be available for you 24/7 via Skype, WhatsApp, E-mail and Phone.

Our services

Chargeback Dispute Resolution Network (CDRN)

A network of issuing banks used to provide chargeback alerts that notify you before a chargeback occurs, giving you 72 hours to resolve the issue.

Rapid Dispute Resolution (RDR)

Pre-dispute resolution system offering the ability to resolve and avoid disputes process at the pre-dispute stage, preventing a chargeback.

Chargeback Alerts and VMPI

Alerts to reduce chargeback before it occurs. In addition, Visa Merchant Purchase Inquiry system (VMPI) helps you to automatically stop certain inquiries from becoming chargebacks.

Ethoca

Tool to prevent friendly fraud through collaboration, enables about real-time sharing of dispute data and purchase details between you and financial institutions.

Tracking & Overview

Monitor your chargebacks in our feature-rich dashboard and reporting system, that helps you to track and keep overview of your financials.

Dispute & Refund Generation

We do the heavy lifting for you. We will refund the disputed transactions on your behalf. And open and handle disputes for you.

Pricing & fees

We charge only €35 per alert. That's it. No hidden charges or fees.