Requirements | PurePay

Requirements for Merchants

We have made a clear overview of needed documents needed for ensuring an approval according to scheme requirements. Please be aware that not all documents are needed for all industries. We’re working on a better overview which will show per industry, till then reach out to your payment expert to make sure.

Company Requirements

  • Certificate of incorporation as issued by company registrar

  • Memorandum and articles of association for the merchant issued by company registrar

  • Certificates listing company directors, current shareholders and registered address issued by company registrar

  • Copies of passports for all directors, beneficial owners and authorised signatories signing documents on behalf of company in color

  • Utility bill for all directors, owners and authorised signers (Can’t be mobile, landline, internet or TV invoices but can be a bank statement showing address and name)

  • Proof of Domain

  • Last three months of company bank statement

  • Local representation (Local employee/director/owner in the country)

Industry Requirements

  • Supplier Agreements/Invoices (For psychical merchants)

  • Copy of operating license (For Crypto / Gambling)

  • Rental Agreement/Invoice for rent

  • Lab tests of all CBD products

  • Processing statements or screenshots of current processing history showing last three to six months of sales, chargebacks and refunds with volumes and counts – If indications of chargebacks an explanation is required with a chargeback reduction plan.

  • If start-up, we would require a business plan and a cashflow forecast (Which we have examples for you here: Business Plan / Cashflow Forecast)

  • Sole Proprietors to show proof of this in form of legal registration document

  • PCI self assessment questionnaire

  • PCI scans done on the website from a PCI approved distributor (If direct integration is needed)

Website Requirements

  • Active Customer Service Phone Number (Should be added to the footer or contact page)

  • Terms and Conditions, Privacy, Refund and Shipping Policies (Needs to be added in the footer)

  • SSL Secured Payment Page for online sales (All checkout pages)

  • Company name and address (Added to the footer)

  • Customer Service Email Address and/or Ticketing System

  • Active Login Details to review member area (if you have a user back-end)

Note: All the company documents must be in English. Bank statement and utility bill has to be dated from last 3 months.

Got any questions? Do not hesitate to contact us!

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